You’ll find updated delivery times below, applicable to orders placed on 23 March 2020 onwards:
Friday, December 11th
Adelaide Inner Metro
Adelaide Outer Metro
SA Near Country
Thursday, December 10th
Ballarat Region City/Subs
Bendigo Region City/Subs
Country Areas Attached to Metro VIC
Geelong Region City/Subs
Gippsland Region Subs & District
Melbourne Metro
SA Far Country
Mount Gambier
Wednesday, December 9th
Tasmania
Ballarat Region (Selected Areas)
Ballarat Region Other
Bendigo Region (Selected Areas)
Bendigo Region Other
Broken Hill
Canberra Metro
Canberra Region Other
Country Areas Attached to Metro NSW
Geelong Region (Selected Areas)
Geelong Region Other
Gippsland Region (Selected Areas)
Gippsland Region Other
Hunter Region (Newcastle) Primary
Seymour Region (Selected Areas)
South Coast (Wollongong) Primary
Sydney Metro
Seymour Region Other
Tuesday, December 8th
Brisbane Inner Metro
Brisbane Outer Metro
Central Coast Region (Gosford)
Central West (Bathurst) Primary
Gold Coast Region
Goulburn
Hunter Region (Newcastle) Other
Mid North Coast Region (Kempsey)
Murray Region (Albury)
New England Region (Tamworth)
Northern Rivers Region (Casino)
Perth Metro
Riverina Region (Wagga Wagga)
South Coast (Wollongong) Other
Southern Highlands Region
Sunshine Coast Region Primary
Toowoomba City & Near Region
Western Plains Region (Dubbo)
Central West (Bathurst) Other
Monday, December 7th
Alice Springs
Cairns City & Near Region
Darwin City & Subs
Mackay Region
Rockhampton City & Near Region
Sunshine Coast Region Other
Toowoomba Region Far
Townsville City & Near Region
Sunday, December 6th
Cairns Region Far
Rockhampton Region Far
Townsville Region Far & Mt Isa
WA Central/Murchison/Goldfields
WA Great Southern Region
WA South Roads
WA Bunbury
Thursday, December 3rd
WA Pilbara
Wednesday, December 2nd
WA Kimberley
Thursday, November 26th
Cairns Region Distant
NT Other
Monday, November 23rd
Tasmania Remote
Please contact us if you have not received your order outside the above timeframes. Thank you for your patience.
Please refer to the table below to find your regions estimated delivery time (business days)
| NSW & ACT | Standard Post | Express Delivery |
|---|---|---|
| Sydney Metro | 5-9 days | 3-4 days |
| NSW County | 9-11 days | 5-7 days |
| Canberra | 5-9 days | 3-4 days |
| VIC | Standard Post | Express Delivery |
| Melbourne Metro | 5-9 days | 3-4 days |
| VIC County | 9-11 days | 5-7 days |
| SA | Standard Post | Express Delivery |
| Adelaide Metro | 4-8 days | 3-4 days |
| SA County | 8-11 days | 5-7 days |
| QLD | Standard Post | Express Delivery |
| Brisbane Metro | 6-10 days | 3-5 days |
| QLD County | 10-12 days | 4-6 days |
| QLD Remote (far nth) | 10-15 days | 7-10 days |
| WA | Standard Post | Express Delivery |
| Perth Metro | 8-12 days | 5-7 days |
| WA County | 12-14 days | 5-7 days |
| WA Remote | 13-15 days | 6-8 days |
| NT | Standard Post | Express Delivery |
| Darwin Metro | 6-10 days | 3-5 days |
| NT Remote | 14-15 days | 4-6 days |
| TAS | Standard Post | Express Delivery |
| Tasmania Metro | 6-10 days | 3-5 days |
| TAS Remote | 14-18 days | 5-7 days |
* Australia Post standard deliveries to Islands off the coast of Tasmania, North Queensland and NT require between 9-26 days.
Please Contact us should you have any queries about the status of your order.
Unless otherwise specified, your delivery will be sent via Australia Post. Should you elect to have your order delivered via our Express delivery service, your order will be delivered via Toll Priority.
For standard Australia Post deliveries, freight costs are included in our pricing, regardless of location in Australia. Additional charges may apply for Express deliveries via Toll Priority and is calculated at checkout.
Eligible customers may request that their Australia Post delivery be left unattended by requesting to use the Australia Post Safe Drop service. To do so, please follow the instructions on your Shipping Notification email to create an Australia Post 'My Post' account and request delivery via Safe Drop.
By asking to leave your wine unattended, you accept all associated risks of doing so, including the risk of theft. It is your responsibility to ensure that your nominated location is safe and secure, not accessible to minors and not exposed to high temperatures. Australia Post may refuse to leave your wine if they don't think your nominated location is suitable for any reason, in which case a calling card will be left.
Express deliveries via Toll Priority may not be left unattended.
Our Australia Post and Toll Priority services do not provide date or time specific deliveries.
If your delivery address is unattended and you have not requested Safe Drop, Australia Post will leave a calling card so you can collect your order from the local Post Office at your convenience.
Firstly, apologies for any inconvenience. Please Contact us so we can find out where your missing cases are.
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